About: Northern General Hospital

Having had an accident at home had to go to A&E on early Saturday morning was assessed but a nurse given two pain killers the told to wait and we did for 5 hours ,at first only one other person waiting ,then the fun began young girls arrived drunk ,followed by more groups of teenagers ordering takeaways shout and screaming ,i was jet lagged thought i was in a pub not a hospital ,when i was seen the Guy was lovely and while waiting for the x ray results sat us in a private room ,the toilets were disgusting full of sick and excrement .

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Northern General Hospital

Thank you for providing us with feedback on your recent visit to A&E and I sorry you were not happy with your experience. If you would like us to investigate further please do contact our Patient Services Team on 0114 271 2400 or pst@sth.nhs.uk and they will take further details from you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story