"My care and stay at the Corbett Hospital Day Care..."

About: Corbett Hospital

On arrival at the unit I was greeted by a friendly Receptionist who handled my registration quickly and with respect for my privacy.After a short wait in the reception I was taken into the ward where I was shown to my bed and was told what was to happen and settled in.Any Nurse or Doctor that I saw introduced themselves and shook my hand.I was made to feel very comfortable and any questions I had were answered clearly.Any forms that needed to be completed were done efficiently.After my key hole surgery on my knee I was taken back to the ward and looked after very well.I have MS and was helped when I needed it and when I came round I was given my medication.When I had recovered from the effects of the operation my husband was telephoned and he came to take me home.I was given a letter for my GP and an appointment for our practise nurse.I was also give booklets on,Preventing blood clots,Discharge advise,patient information from orthopaedic department and helpline numbers.I was very very well looked after.I would not worry if I had to go into that unit again.

Story from NHS Choices

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Response from Corbett Hospital

Thank you, Julie, for taking time to give us feedback about your recent operation at Corbett Outpatient Centre. We know that having any type of surgery can be worrying and stressful, so we are pleased to hear that we were able to make sure you felt comfortable and well cared for. The care we give our patients after their surgery is just as important as the surgery itself, so it is good to know that the staff that looked after you were caring and understanding about your condition. Making sure our patients feel fully informed about all aspects of their treatment and recovery is very important to us, so we are glad you were given all the information you needed, both before your operation and on discharge. We will pass your complimentary feedback on to the teams involved in your care. Thank you.

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