"Telephone contact with duty mental health worker"
About: Bridgewater Community Healthcare NHS Foundation Trust Bridgewater Community Healthcare NHS Foundation Trust Wigan WN3 6PR North West Boroughs Healthcare NHS Foundation Trust North West Boroughs Healthcare NHS Foundation Trust Warrington WA2 8WA
Posted by secondhandrose (as ),
After a very brief and poor assessment with the primary mental health care team the Open Mind service were asked to assess me.
I spoke to one of their duty workers who was excellent. She was understanding, supportive, empathic, and gave me advice about a couple of helpful contacts. I felt listened to, cared about and helped and as a result felt positive about waiting for a full one hour assessment with the secondary mental health service.