"Manners and patience of all staff ..."

About: University College Hospital

(as a relative),

What I liked

Manners and patience of all staff involved; clear communication and information supplied; when treating a patient it was clear staff concentrated on all aspects of patient wellbeing; good referal organisation; positive effect on patients.

What could be improved

Maybe infants should have a different room for admission at emergency department.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››