"Top quality service"

About: Colchester General Hospital

I recently attended the Elective Care Centre for a Urological type biopsy and I feel that must report the excellent care, kindness and consideration given by the consultant and his delightful team. I was extremely anxious regarding the procedure as I had endured a very serious infection (Sepis) when I previously had this procedure at another Essex Hospital. From the moment my wife and myself entered the Unit, every staff member was most kind and considerate to us. The consultant took the time to explain in detail what was involved with the procedure. I am pleased to report also that there is no sign of the dreadful infection that I had endured previously. From the many patients that I know like myself we have nothing but praise for Colchester Hospital and its mainly dedicated staff.

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY You’ll get our Mainstream magazine four times a year for free! And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages. Many thanks

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