"WARD ( 11 )"

About: Queen Elizabeth Hospital (Gateshead)

Well where do i start. the ward is filthy no hand sanitizers on the bays of the ward. the staff are very rude and unhelpful its a far cry from ok, trying to get answers from the staff is like trying to get blood from a stone. one says one thing another tells you something different. if i could give zero for cleanliness and helpfulness i would. i have never been so shocked an apauled at how dirty and unhygenic a hospital could be. the care of some of the patients on this ward is truly horrifying. the answers you get from the staff are there are not enough staff to deal with it straight away and all in all very rude.

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Response from Queen Elizabeth Hospital

We're sorry, this sounds like you've had a really bad experience at our hospital. If you could get in touch, we'd like to hear your concerns and which wards/departments you're referring to so we can pass along your feedback. Your feedback can go directly to improve patient care. You can contact us on 0800 953 0667 or pals@ghnt.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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