"Haemotology day unit, a place beyond praise."

About: Colchester General Hospital

I suffer from CML and MGUS and recently my white blood cell count went sky high, the doctor put me on a course of Chemo (hydroxycarbomide) which sorted the problem but made me very anaemic. Last Thursday I went in for blood transfusion I was there all day and was very impressed by the cheeriness of this unit and the staff were really amazing. I was kept informed as to what was going and was plied with copious amounts of tea and to my surprise the sandwiches were very nice. I would like to thank the doctor and the day unit team for all their kindness, the banter was absolutely amazing. Over the weekend my ankle swelled up and I was in a lot of pain so this morning so I rung one of the nurses who although she wasn't in work contacted the unit and they rang me and told me to come in. After having my bloods taken and the results back I was seen by a nice doctor who said I had gout. What I am trying to say is it is so reassuring to know that expert help is at the end of a phone whenever you need. The staff really do care about each patient as an individual and I think they are stars. thanks from the bottom of my heart. tonyx

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY You’ll get our Mainstream magazine four times a year for free! And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages. Many thanks

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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