About: Leicester Royal Infirmary / Clinical haematology

(as the patient),

I went for regular blood tests in January and I have been told that, contrary to the NHS Charter and NHS policy, I will not be informed of the results which is their own particular policy.

For this reason I have submitted a formal Subject Access Request with a fee which is a formal legal process whereby the hospital must provide the details I request. It is disgraceful that LRI makes patients pay to access their medical results. That they then still withhold the results is an outrage and I will be pursuing the matter and they are foolish if they believe I won't. I still await results from May of last year.

There is no small irony in that I appear to be the only person who doesn't appear have access to my medical records.

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Response from University Hospitals of Leicester NHS Trust

Dear Circumflex,

I'm truly very sorry to read about your experience and would like to reassure you that this is not the usual protocol at Leicester's Hospitals. All patients are informed of their test results, we do not have a policy at the Trust to ‘withhold’ this information and make you instead pay for your results.

I would like the opportunity to investigate this for you, but in order to do so, I will need some further information. Please contact me directly on Michael.Nattrass@uhl-tr.nhs.uk with your full name, DOB, address and details about the appointment in January, and I will look into this straight away.

Kind regards

Michael Nattrass

Deputy Manager for Haematology Services

Leicester's Hospitals

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