"accident and emergency"

About: Lincoln County Hospital

I would like to say thank you to the accident and emergency staff for the kindness care and patience they gave my daughter on 28th February we were never left alone for long and everything was explained as each test was done my daughter has learning disabilities and she was very frightened as she did not understand what was happening the medical staff did not make her do anything she didn't want to do and they found another way to do it happily she was allowed home after her treatment and is much better now I would also like thank the paramedics who attended her at home they also were very kind and patient with her once again thank you

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Response from United Lincolnshire Hospitals NHS Trust

Dear Mrs Dexter

Thank you for taking the time to send in this post, I will share this with the staff. I am delighted that we were able to provide care for your daughter and yourself that enabled you to feel supported during your visit to A&E as this can be a traumatic time for all concerned. I hope that your daughter has continued to make a good recovery.

Karen Hansord

A&E Sister, Lincoln County Hospital

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