"A&E and Diagnostics"

About: Royal Free Hospital

I went to A&E feeling weak and on the verge of collapse. I was treated quickly, admitted to hospital and given a working diagnosis within three days. At each step the care and attention I received was outstanding, the organisation and efficiency with which all my tests were organised and delivered was second to none. I was updated by the doctors regularly and felt comfortable to ask questions. My follow up appointments and tests arrived in the post just two days after my return home. A huge thank you to the A&E team, the diagnostic and the Endocrinology team as well as the porters and the nurses. I am now feeling very optimistic about returning to full health soon enough.

Story from NHS Choices

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Response from Royal Free Hospital

Thank you for taking the time to tell us about your experience of our services. We're pleased you were happy with the care that you received and we have fed your comments back to the team in A&E. Wishing you all the best with your recovery.

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