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Discgusting treatment of oap

Story from nhs.uk

"Discgusting treatment of oap"

About: University Hospital Of North Durham

Sick old lady sent home after waiting 10 hours in A&E because there are no beds. Family told to take her round local hospitals try and get her in some where. Now in nursing home getting worse by the day because no hospital beds. If anything happens to her it is your fault. You could not treat a dog like this

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Responses

Response from University Hospital Of North Durham 10 years ago
University Hospital Of North Durham

Submitted on 03/03/2014 at 08:48
Published on nhs.uk on 04/03/2014 at 03:00

Thank you for providing feedback on your recent visit to the A&E department at the University Hospital of North Durham. I am sorry to read of your concerns and would be very happy to discuss these with you if you wish to do so. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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