"Labour was nearly opposite of what I wanted"

About: Wexham Park Hospital

After arriving into the birth centre & shortly after going in to active labour I was assessed by a midwife who unsympathetically told me I would have to go to labour ward as baby's heart rate was dropping. As we didn't want to go this was checked & confirmed by a senior midwife. Luckily my community midwife arrived at that time as they were actually both measuring my heartbeat & the baby was fine. Thankfully they were asked to make a quick exit & I was left in her capable hands. The stay in the postnatal unit was not great either. As baby was quite quiet a curtain was pulled round me & we were pretty much left as the louder mums & babies got the attention. As a first time mum I needed more support & checks that were not given. This is not because they were too busy as there was only 3 of us in a 6 bay room & 1 lady in labour. Trying to leave the postnatal ward was equally as hard. As the midwives were quiet they were laughing and joking & having a lovely time whilst I was left. Then once my partner arrived to pick me up (8am) we were not released till 3pm &'rarely visited by them. Despite needing support & asking for it I felt it was not given.

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Response from Wexham Park Hospital

Thank you for your response I am very sorry that you didn't feel we gave you all the help and support you needed. I have passed your comments onto the Head of Midwifery. If you would like to contact us directly on 01753 634081 we will be able to talk through the issues and ensure we make changes. Claire Marshall Associate Director of Patient Experience and Public Involvement

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