"It is great to be getting support from such a professional person"

About: Wycombe Hospital / Ear, Nose and Throat

(as a parent/guardian),

I would like to praise the fantastic service of the aural care nurse, Melanie Salsbury who has been looking after my son for some years now.

She sees him regularly at her High Wycombe clinic, has increased the frequency of appointments as his need increased, and always fits us in at times which are convenient and least disruptive to his education.

She lets us make the appointment directly with her instead of waiting for a random letter/appointment from the hospital, so we know when we are coming back and its at a convenient time - so much less stressful for us.

She is always kind and cheerful and it is great to be getting support for someone with a hearing disability from such a professional person.

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Response from Buckinghamshire Healthcare NHS Trust

Thank you very much for taking the time to comment.

We are very pleased to read that you are happy with the care provided to you by Melanie when you visit Wycombe hospital. We strive to provide safe and compassionate care to all of our patients and it is good to read that your experience's have been positive ones for both you and your son.

Our staff really welcome feedback and we will ensure your kind words are passed on to Melanie and the rest of the team.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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