This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

It was an extremely efficient process

Posted By Banjo888

"It was an extremely efficient process"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was able to make a doctor’s appointment for a few days after I had decided to seek help. Within a week of the doctor’s referral, I was contacted by TRAQS.

The following day, ‘The Maddocks’ clinic rang and I was able to arrange an appointment within days – barely a week after my doctor’s appointment.

It was an extremely efficient process.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 10 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 19/03/2014 at 18:03
Published on Care Opinion on 20/03/2014 at 10:49

Thank you for posting such a positive comment regarding your recent physio referral.

TRAQS aims to ensure that your referral is dealt with promptly, to ensure that treatment can take place without any unnecessary delay. We are pleased that the service provided by TRAQS and Maddocks met with your approval.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k