"Emergency dental treatment"

About: Queen Victoria Hospital (East Grinstead)

I had visited a local dentist who failed to successfully remove a back tooth. I was refered to QVH by him. After two days it was so painful and swollen I attended the minor injuries unit at 8am. I was extremely nervous of having anymore treatment done to the effected area(really don't like dentists in the first place) I was so very lucky that they could remove what was left of the tooth. Unfortunately after I entered the dentist chair I became very very upset, after not being able to eat and in so much pain I nearly refused the treatment. I am so glad I stayed, the staff were amazing. After calming me down and assuring me all would be fine they commenced. Not only did they remove all the broken tooth they managed to do it without it hurting me further and restored my faith in dentists. I can honestly say that the staff were amazing, wish they could be MY dentist.

Story from NHS Choices

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Response from Queen Victoria Hospital

Dear Anonymous Thank you for your positive feedback that you have provided regarding your treatment whilst under the care of the Maxillofacial team at Queen Victoria Hospital. We work very closely with our team of consultants and nurses to ensure that they are focussed on care and compassion in order to make any time in the hospital as comfortable as possible. All the staff work very hard and will appreciate your positive feedback. It is a real credit to our staff and service that you feel happy to recommend us to others. Kind regards, Nicolle Tadman, Patient Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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