"Excellent care. The doctors were ..."

About: Russells Hall Hospital

(as the patient),

What I liked

Excellent care. The doctors were very thorough and efficient. The Nurse in Charge in A&E was sensible and kind.

What could be improved

I encountered some bureaucracy.

Anything else?

I had a very positive experience of the hospital and staff involved in my son's care.

Story from NHS Choices

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Response from Russells Hall Hospital

We are acknowledging receipt of all feedback dating back to 2008, which was before the Trust began responding to all patient comments posted on the NHS Choices website.

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