"Excellent staff and facilities - Treat like a..."

About: Queen Elizabeth Hospital (Gateshead)

Prior to my stay in the QE I was in the Freeman in Newcastle for a different reason, the differences were massive, at the Freeman I was given very little information, my medication were either not given or were altered by the staff there, the meals were dreadful and respect/dignity was virtually none existant. While at the QE everything was explained, I felt like I was included in all the steps of my treatment, the food was very good. The Doctor and his team were very informative and actually listened to what I was saying. I felt like a person in the QE as opposed to a statistic at the Freeman. I cannot reccommend the QE highly enough it is an excellent hospital.

Story from NHS Choices

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Response from Queen Elizabeth Hospital

We're so pleased that you had such a good experience at the QE, and you feel you were treated with dignity and respect. This is so important for our hospital. We appreciate that you took the time to write this feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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