"Laughed & sniggered at by unprofessional staff"

About: Montagu Hospital / Pain Management

(as the patient),

Ok. So I am terrified of needles and pain.

This does not seem to be a justifiable or real reason for nursing, secretarial and administration staff to snigger at me down the telephone, because I am nervous about coming in to receive pain relieving injections that, to begin with, hurt more than the pain I suffer from.

I will now go privately for my treatment.

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