"day case operation"

About: Cumberland Infirmary

I was pleased with the efficiency and communication in the day case, much more organised than the ward experience I had previously

Story from NHS Choices

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Response from Cumberland Infirmary

Thanks for taking the time to give feedback about your recent day case procedure at the Cumberland Infirmary - we hope you are recovering well. We are pleased to hear that everything ran efficiently and that you felt the care was well organised on the day. We will certainly pass this feedback onto our team. We are always keen to learn how we can improve our services even further for patients and would also be interested to hear about the ward experience which you mention. If you have the time, then please do contact us at talktous@ncuh.nhs.uk so we can hear why this experience did not feel so well organised and what we could have done better on the ward.

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