"was referred"

About: Royal Cornwall Hospital (Treliske)

Was referred to have a small operation, to be there after 9.30am I was there by 10am I was seen by numerous people. I was on a ward with no one else and 3 nurses I asked for water it never came I asked for pain killers I never got them. I was passed from pillar to post without anyone helping me. I was finally seen by someone to which the abscess burst the doctor whilst on the phone threw me a cloth and said clean yourself up. To which I did. I also cleaned up any mess I had made no nurse or anyone came in to see if I was ok. I then sat there for over 3 hours over three hours no one came in to check on me. I then had enough and left. My friend picked me up and gave me a lift home as I got back the hospital called to day I hadn't finished being seen. What a joke! Nearly 5 hours after the doctor threw the cloth at me the last person to see me! I'm disgusted in the wa6 I have been treated!! I will never go again

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Response from Royal Cornwall Hospital (Treliske)

We do take any concerns about standards of care seriously and would like the opportunity to discuss your recent experience and to respond to you directly. Please contact our Patient Advice and Liaison Service - 01872 25 2793 or email pals.service@rcht.cornwall.nhs.uk.

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