"If your injury doesn't break you, the waiting..."
About: The Whittington Hospital The Whittington Hospital London N19 5NF
Posted by Jack smith
A&E Waiting time 1st time ....12 hrs 2nd time... 3 hrs and still waiting. Some basic improvements... 1. Let people know where they are in the queue. 2. Explain to people what the process is on arrival. 3. Try and deal with your patients with a smile or at least pretend you care. 4. Provide a bright and positive environment. 5. Provide comfortable chairs that don't injure your back after an hours wait. 6. Calming lighting 7. Provide food facilities which doesn't consist of sugar or junk food only. 8. Provide decent coffee or tea, assuming you get the machine to work again. 9. Maybe music or tv would be better than the constant humming of machinery. 10. Generally sort it out. I understand that it can get busy and the resources are hard to find but you must be able to do better. The eventual medical care is good... I think, but I'm not really qualified to really assess. Although still waiting on some painkillers which I'm not sure is going to arrive... We shall see...