"My Experience in the Maternity Ward"

About: Cumberland Infirmary

In the 15th of February I was admitted to the hospital as my water broke and my baby had not engaged. Being already 10 days overdue, first baby, I was scheduled for induction on the next Monday. From the moment I stepped into the ward and the first midwife I came across tried to put me at ease by saying `You are in good hands, pet` and I can safely say now that through the four days I spent there I have felt that way. I truly believe that all the staff members, from health care assistants through midwives and the lovely anaesthesiologist, went over and beyond their duty to make sure that I was well looked after day and night. Nothing was trouble for them. My midwives were reassuring and supportive and tried their best to ensure that I understand the treatments and I was involved with the decisions. They gave me full support and patience and listened to my comments and answered my questions to the best of their knowledge. I would like to thank all members of the staff in the Maternity Unit, with special mentions to two particular midwives, because they work extremely hard and up to a very high standard to make sure that a mum-to-be can feel safe in a delicate time.

Story from NHS Choices

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Response from Cumberland Infirmary

Thank you so much for getting in touch to share your positive experiences of our maternity services,especially at a time when you are caring for your new baby and all that it involves! I am delighted to hear that you found the care to be of such a high standard on so many fronts , I will ensure that the team is made aware of this.They too will be very pleased to have the positive feedback , it is very gratifying to learn that the ambitions for standards are being met and that you felt confident and safe in their care. Very best wishes to you and your new baby, and thank you again for getting in touch.

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