"Urology instillation therapy"

The urology nurse specialist who gave the treatment in Day Case 1 was superb. She was caring, thoughtful and professional. Her explanation of the therapy and known side effects and how to handle them was exemplary. The other staff on the unit were all helpful and friendly, they ensured an 89 year old always felt comfortable. The only reason dignity gets 4 starts is that it is impossible to maintain with just a curtain separating patients, the complete medical history, as taken by the anaesthetist from a lady with hearing problems, could be heard probably by many in the ward.