"Excellent staff patient interaction"

About: St James's University Hospital

I was very impressed by the friendliness of all staff consultants to cleaners, all so very pleasant and helpful. Everyone seems to go out of their way to keep you informed, reassured and work with their counterparts in a very professional and friendly manner. Not being from Leeds i have been impressed with every aspect of my treatment and care, keeping familiar faces for treatment and follow-ups increases confidence and a sense of well being. Other trusts could learn a lot from you.

Story from NHS Choices

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Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust

Dear Debz

Thank you for your feedback on your experience of St James's Hospital. We appreciate the time you have taken to do this. Your comments are valued and have been passed to the department concerned.

Thank you once again

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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