"Emergency admission"

I was admitted after long wait in emergency admission ward,10/2/2014. The department was terribly busy, but we were kept informed and I could hear the phone calls being made to find me a bed. Scans and xrays where prompt. The most urgent cases took priority, which is as it should be. After a bed was found I was treated with gentleness and care. I was consulted on every procedure, and everything was explained. The nursing staff could not have been more kind and the surgical team visited and made me feel calmer by explaining everything that was involved in my operation. Aftercare was perfect, the ward staff being on call when needed and attentive to my needs. A gentle sense of humour being invaluable. I have nothing but praise for all involved in my treatment,