"Absolutley excellent"

About: Queen Victoria Hospital (East Grinstead)

I attended the Main Theatres reception clinic in order for my four wisdom teeth to be removed under general anaesthetic by the Oral & Maxillofacial Team. My experience was excellent, the staff were brilliant; both professional, knowledgeable and friendly. The facilities were extremely clean and the environment was very pleasant. I was slightly nervous before attending, but I was quickly reassured by the nurses and staff that spoke with me and the professional conduct of all the teams. I was made to feel that the staff truly cared about my welfare and experience. They were all very personable and I did not feel that I was "just another patient" at all. I would highly recommend any of my friends or family to attend this hospital, if required and would personally not have to think twice if I needed another procedure. After the operation, I was well looked after and reassured by being told that if I had any questions or further concerns that I could ring the department, which I have done and was provided with excellent advice. Thank you QVH!

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Response from Queen Victoria Hospital

Dear Alex F Thank you for posting such lovely feedback about my colleagues who I know will greatly appreciate your kind words. Our staff pride themselves in their professional, caring and compassionate service that they provide. It is important to us that we make all patients as comfortable as possible during their time with us and it is always pleasing to hear when we achieve the standards we set ourselves. We are pleased that you would recommend QVH to friends and family and I wish you well with your continued recovery. Kind regards Nicolle Tadman, Patient Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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