"When will it stop !!!"

About: Croydon University Hospital

After writing about my last bad treatment involving Mayday hospital in less than a month they have messed up again ! I was sent for a tvs scan and i was told i had a very large fibroid that had grown very fast in three months that raised concern due to possible cancer issues,the radiographer was sure of it's large size and reported so to my urology team. After worrying myself sick for nearly two months i had another scan by a different radiographer that revealed i had two very small fibroids the size of a penny which really confused the radiographer as she had been told of the previous reported size being large and maybe affecting my kidney function. I can't believe how this kind of mistake is made it's beyond belief ! I also received another appointment for a cystoscopy this morning for the 12th of march despite having one already a month ago under a different urology consultant. I have received letters to see three different urology consultants in their clinics and cancellations and new dates arranged weekly. Im confused and feel like giving up this hospital is a total mess !

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Response from Croydon University Hospital

We are very sorry that you have had a poor experience with us and we have passed on your comments to the team that has been treating you. We are happy to meet with you and discuss your recent experiences, including the other issues that you have mentioned in your previous postings. If you contact our PALS team on 020 8401 3210 or at talktous@croydonhealth.nhs.uk we will arrange for someone from the service to get in touch.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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