"horrible experience"

About: Queen's Medical Centre

The time at Quinn's hospital has been horrible for my 60 year old friend. He had to call ambulance this morning at six o'clock as his legs became numb and he couldn't walk. He also lost control of holding wee and poo. He was already diagnosed by a neurologist who explained that his spinal cord got blocked and he needed surgery asap to avoid paralysed. Unfortunately gp said he was ok. Now my friend is in the hospital partly unable to move and in big pain and they still say he is ok. He had to wait six hour for mri and now still waiting for results. It's very frustrating as it seems nobody takes this case seriously and this guy may not be able to walk if surgery is not performed asap.

Story from NHS Choices

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Response from Nottingham University Hospitals NHS Trust

We're sorry to hear you are unhappy with your friend's care. We would like to look more closely into what you think could be done to help him.

Please contact our Patient Advice and Liaison Service (PALS) on 0800 183 0204 or by email to PALS@nuh.nhs.uk if you want to talk to us about this or any other issue you are having.

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