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"lovely staff on F65"

About: Sunderland Royal Hospital

My 3 month old son was admitted to ward F65 via A&E this week, we were both tired and upset and having never spent any time in hospital with any of my children before, I was dreading our stay and was very anxious. I needn't have worried though, all the staff from the health care assistants and student nurses to the nurses and doctors were fantastic. My son had to have several blood tests, cannulas inserted and a lumbar puncture, which were distressing for both of us but the staff were so caring and compassionate and genuinely kind. They looked after us both so well, one of the night nurses even offered to settle my son for me because she knew I'd had no sleep since arriving and I'm so grateful to her. I was never in any doubt that the doctors and nurses were doing all they could for us and we were always kept informed of test results etc. I hope we never have reason to return, but if we did I'd know that we would be taken care of very well by a lovely team.

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Responses

Response from Sunderland Royal Hospital 10 years ago
Sunderland Royal Hospital
Submitted on 27/03/2014 at 19:05
Published on nhs.uk on 28/03/2014 at 03:00


Thank you for your comments. I was pleased to read such positive comments and will pass these on to the staff on Ward F65. Coming into hospital is an anxious time for everyone, not least parents of children and our staff do their best to ensure not only is the very best of care provided to the child, but that parents and siblings are looked after too and I'm delighted that this was what you experienced. Thank you once again for your comments and I hoe your son has continued to recover on discharge home.

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