"Staff Couldn't be Bothered"

About: Altrincham General Hospital

I attended slightly before ten to eight with my 8 yr old daughter who had a deep-cut to her foot. Nothing too serious but needed more than a plaster. The receptionist said that the last admission was 7.45 but she would check with a nurse. There was nobody waiting to be seen and the nurse that came out was not treating a patient.. The nurse simply said that we should attend an A & E department since it should be dealt with now. I asked if they could glue it there and she said that they could but she wouldn't because of the time. My daughter was distressed at being told that she had to go to another hospital. The nurse could see this distress and when i asked if she couldn't just do it she refused. (she was very polite as was i). I was astonished at the lack of compassion, the inconvenience to my daughter (and me) and the the lack of thought for the pressure she was putting on the A & E department. It is no wonder A & E is struggling when nurses are minor injuries departments are prepared to not do their job. To make clear-the treatment required would not have taken longer that 5 minutes as proved when it was done at Wythenshawe hospital 3hrs later. I would suggest that nurses are vetted for a caring attitude.

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