"Remarkably good care through Bowel Screening"

About: Ayr Hospital / General Surgery Crosshouse Hospital / General Surgery

(as the patient),

I failed the bowel screening I. e. blood in my stools.

I attended the Ayr Hospital for a colonoscopy. A polyp was found and removed. Later diagnosis confirmed it contained cancer cells. The cancer cells were confirmed to be in the polyp head and stalk but the last 0. 5mm of the stalk was cancer free.

My consultant and Amy the Colorectal Nurse put me at ease as they informed me of the results. A further meeting was held with the consultant and Amy and I was given all the details in a way that I understood. From this I was able to make an informed decision to take the "monitoring" route rather than the bowel surgery ie resection.

I have had biopsies, CT scans and CEA blood tests over the past 18 months and thankfully all have been negative results. The monitoring is still on going.

I cannot praise my consultant highly enough for his expertise and patient management skills. Also Amy who has been a rock for my wife and I. If I had any queries regards my treatment and results Amy was always there whether it be via telephone, emails or at her excellent clinic meetings.

The Endoscopy unit at Ayr Hospital is truly remarkable.

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Response from Fiona McQueen, Nurse Director, Nurse Directorate, NHS Ayrshire and Arran

picture of Fiona McQueen

Dear Tinker1952, thank you so much for sharing your experience of your care and treatment at Ayr Hospital, I'll make sure your appreciation is shared with the staff.

Finding cancer cells, no matter how few, can be a really distressing time for people and their families, and I'm pleased our team supported you well, giving you information so that you could make choices about your treatment.

This must also be reassuring for other patients coming into our hospitals, so thank you very much for your posting.

With best wishes for any future investigations.

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Update posted by Tinker1952 (the patient)

Hi Fiona,

Thank you for taking time to respond to my story.

I just felt that NHS patients and members of the press are quick to criticise but seem to be reluctant to praise where it is due.

My monitoring/treatment has been planned for a total of 5 years. This kind of planning is so reassuring for me and my family. Absolutely wonderful.

I intend to update my story as I go through further tests during the monitoring program.

Also, if I encounter any dissatisfaction during this time then I will report this, along with possible recommendations, for the sole purpose of improving the services.

Best Regards

Response from Kate MacDonald, Business Manager, Nurse Directorate, NHS Ayrshire and Arran, NHS Ayrshire and Arran

picture of Kate MacDonald

Dear Tinker1952

I am Patient Opinion Coordinator for NHS Ayrshire and Arran.

I know that our Nurse Director has responded to your very encouraging story but I just wanted to respond your second response above.

We would be delighted for you to document your journey here on Patient Opinion and I look forward to hearing from you, Tinker1952.

If we can be of any assistance in the meantime, please do get in touch. My email address is kate.macdonald@aapct.scot.nhs.uk or by telephone on 01292 513607.

Kind regards


Kate Macdonald

Patient Opinion Coordinator

NHS Ayrshire and Arran

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Updates, changes and questions related to this story