About: Darent Valley Hospital

(as a relative),

What I liked


What could be improved


Anything else?

my brother was in a car accident and rushed to darent valley. first of all he was dismissed by the staff n left in the corridor even thou he came in a ambulance and was bleeding from the head. after about 10mins he was finnally seen by a doctor who checked his vitals, then told the nurse toclean him up and sign him out. Just outside the hospital by brother collapsed. he had bitten through his tongue and had quite serious head injuries. We called for staff but the were not in a hurry to come out to us. when they did another doctor checked him over and was discussded that he was released so early. he was then sent for a few scan etc. and had stitches in his tongue.

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Response from Darent Valley Hospital

We are sorry that you had such a difficult experience during your time at Darent Valley Hospital. If this should ever happen again, please ask to speak to the Patient Advice and Liaison officer, or one of our matrons, as we would want to address the issues at the time rather than leave such a poor impression.

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