"Visit to Emergency Care"

About: Charing Cross Hospital

I went today with a very sore swollen foot. Reception was efficient and quick. I saw a triage Doctor within 10 minutes who kept me fully informed. 30 minutes later I was called to the examining Doctor, who could not have been more professional and thorough. She also consulted a colleague to make certain that her diagnosis was correct. It was. I left totally relieved that I had been in such competent efficient and kind hands with the prescription for the cure. So much for the bad mouthing the NHS gets in the press. My experience was the complete opposite. Well done to all concerned and many thanks.

Story from NHS Choices

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Response from Charing Cross Hospital

Imperial College Healthcare NHS Trust is delighted to read your review. Thank you for taking the time to share your experience and youyr appreciation following your attendance at A & E at Charing Cross. This will be shared with staff and we hope your foot is much better.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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