"waiting time"

About: Manor Hospital / Trauma and orthopaedics

(as a service user),

I was told my op would be in 18 weeks when I rang, they are not looking to do anything until end of April, that makes 25 weeks + good old NHS + all you can do is wait + but who cares.

I am a carer for my wife who uses a wheelchair, I need to know when.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Walsall Healthcare NHS Trust

Hello, thank you for taking the time to post your story. We're sorry to hear about your delay. I've spoken to the appropriate Care Group Manager regarding this. If possible, could you please get in touch with her using the below details.

Debbie Greensill, Care Group Manager, Outpatients and Support Services

01922 721172 ext 7187

email: debbie.greensill@walsallhealthcare.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by fedup54 (a service user)

have try all day to get back to you. your email does not work the ext you gave no one knows any thing about it??? was told today that my pain management was at a end and if I need more I need to go back to my GP and ask for some more. it took from January 2013 to get this what a waste of time does any give a damn or care what has happen to the 18 week rule??

Response from Walsall Healthcare NHS Trust

Hello, sorry to hear that you're having problems with the email address and phone no. If you can email your contact details to me at communications@walsallhealthcare.nhs.uk I can get them passed on.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story