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Happy with a great service

Story from nhs.uk

"Happy with a great service"

About: Leicester Royal Infirmary

The treatment I received in accident and emergency was amazing , the Staff are very kind , very professional and very personal ,they treated me appropriately, promptly and in a very caring manner, nothing was too much trouble and they all still smile and are polite under intense pressure, we are blesses to have you in our City, thank you to all who treated my wounds and set me on the recovery road! Sorry that it took me so long to write this review but it has been my intention for a while! L. O'gara

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 11/02/2014 at 10:33
Published on nhs.uk on 12/02/2014 at 03:00

Dear L. O'gara Thank you very much for sharing your experience. December was a tough and pressured month and your words mean a great deal. I will feed this back to our team - it helps reinforce the message even when it's busy, we can get it right. And that our patients appreciate it! Thank you once again for taking the time to give us your feedback. Sincerely, Pro Mukherjee Consultant in Emergency Medicine Leicester's Hospitals

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