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"ENTOutPpatient"

About: Royal Preston Hospital

I attended with my 87 year old mother the patient.My mother was spoken to correctly and her opinions were elicited.Nurses and the Doctor were polite and carefully explained in lay terms what was involved.

Story from NHS Choices

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Responses

Response from Royal Preston Hospital

Thanks for your comments. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services.

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