"Some of the staff remembered me ..."

About: Salford Royal

(as the patient),

What I liked

Some of the staff remembered me from my short hospital stay, greeted me with a smile, and were very friendly.

What could be improved

If a patient is in a lot of pain, the speed of investigations and referrals. A patient should not have to wait over a month before they see a different consultant because the root cause of pain is not easily identifiable to another doctor in a specific field of expertise.

Anything else?

I would like to know why gall bladder stones are not picked up on a C.T. scan at Hope Hospital but were easily identifiable on Ultrasound at Hope Hospital recently and at another hospital almost a year ago? This is my first question...

Story from NHS Choices

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Response from Salford Royal

Thank you for your comments. I am sorry that your comment has not been acknowledged by us until now. We are now committed to responding to all comments within 7 days of your posts. We recognise the importance of such feedback in improving services and welcome any comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful