"Why are patients and relatives being treated like this?"

About: Royal Alexandra Hospital / General Medicine

(as a relative),

Took my husband for a return ward appointment and dropped him at the entrance. Absolutely no spaces in the main car park with other drivers cruising around looking for a space. Cars parked on the white chevrons in car park. Tried the back of the hospital which appears to be totally given over to staff parking. Ended up half way down Craw road avoiding the parking cones put out by residents. Why are patients and relatives being treated like this? Why can't an engineer be drafted in to work out where additional parking could be created? I am told that the main car park is still being used by non patients and relatives.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Disgruntled middle aged wummin

Thank you for posting to Patient Opinion.

We are currently aware that at peak times on certain days of the week there can be pressure on the current number of patient/visitor car parking spaces at the RAH.

Recently a number of audits were undertaken by our Car Park Management contractor to determine the current utilisation and we are presently evaluating the findings to determine potential solutions that may alleviate existing pressures or enhance the on-site parking infrastructure. This may include the re-classification of existing car parking spaces.

Meantime, should you arrive and there are no patient/visitor parking spaces available, please contact a Car Parking attendant who will advise as to where to safely park and if applicable he/she will ensure that NO Unauthorised Parking Notice is administered

Kind Regards

Paul Cannon

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Update posted by Disgruntled middle aged wummin (a relative)

Having visited the hospital over the past 6 months at various times during the working day there are no parking spaces. The parking attendant is not visible and cruising the carpark takes all my attention for obvious reasons. I cannot think where a parking attendant would send me to park. Some of us are no longer able to walk for miles from a parking space to the hospital which is on a hill. I do not think staff should lose their parking spaces. More spaces should be created on existing green areas. I am sure an engineer could work this out. The health board has known how bad this is for years and still they cannot come up with a plan. I am afraid monitoring the situation no longer cuts the mustard. Action needs to be taken now.

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