"Well pleased with my care!"

About: Royal Free Hospital

I am a little late with this review - my "visit" was last September 2013 for 2 weeks - was supposed to be a short overnight stay due to a dislocated shoulder. However owing to the fact that I was unable to walk due to MS and the fall I had sustained, I was kept in and very, very well looked after. The medcal team under the doctor were very pleasant and kept me informed. The nurses on the first ward I was in on the 8th floor couldn't be more helpful. I was transferred to another ward on the same floor in the second week and again couldn't fault the treatment by the doctors team and the nurses were brilliant except for two. The problem (I won't bore you with details) was reported by my daughter. Well done Royal Free!

Story from NHS Choices

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Response from Royal Free Hospital

Thank you for taking the time to tell us about your experience. We're glad you were pleased with the care you received overall and have fed your comments back to the relevant teams.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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