"Fantastic team cared for me at Castle Hill"

About: Castle Hill Hospital / Upper gastrointestinal sugery

(as a relative),

This is just a huge thank you to the consultant and staff at Castle Hill Oncology Department. I recently had to take my mother firstly for a CT scan and then a follow up where unfortunately stomach cancer was diagnosed. All the staff from receptionists to consultant were so kind and caring, nothing was too much trouble, everything including options were explained in great detail and we were given as much time as we needed. Jo especially was absolutely great, what a fantastic team of people, I wish I had so much care and understanding at my hospital.

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Response from Engagement Section Assistant, NHS Hull

Dear Smudge Thank you for telling us about your experiences about your mother’s care at Castle Hill Hospital and for sharing this positive feedback with us. We have forwarded your comments to Hull and East Yorkshire Hospital NHS Trust who are responsible for providing the care in the local Hospitals and they will ensure that your kind words are passed on to the staff involved. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this further please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email. Thank you once again for taking the time to provide us with your views on our local services.
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