"Out patient appointment"

About: Royal Hallamshire Hospital

Visited the Jessop hospital for an appt in October. First impressions were poor-old dirty magazines and cups of water left from a previous clinic. The doctor I saw was OK.Nurse in the room all the time, no explanation given. Doctor said she would arrange an MRI scan if appropriate. Nothing showed up on the scan. I asked for a copy of the report. It consisted of two lines and contained two errors. I was told by the secretary that I had to arrange a treatment,that was suggested by the clinic, with my GP. When I went to see my GP I discovered that copies of letters had not been received by the practice.

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Response from Royal Hallamshire Hospital

Thank you for taking the time to give us your feedback on the services you recently received at Jessop Hospital and I am sorry that you were not happy with the facilities or communication. If you would like us to look into your concerns further please contact our Patient Services Team on 0114 271 2400 or pst@sth.nhs.uk and they will be happy to take further details.

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