"My son hurt his leg"

About: Hairmyres Hospital / Emergency department

(as a parent/guardian),

We attended the A&E of Hairmyres Hospital last night - it was clearly very busy indeed, but we were seen quicker than I expected, the staff were really nice and communicated very clearly. I was pleasantly surprised.

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Response from Rosemary Lyness, Executive Clinical Director, NHS Lanarkshire

picture of Rosemary Lyness

Dear Lsfather,

Thank you for sharing your experience of your child's care at Hairmyres. It is always worrying when your child is injured and I am pleased that you found the staff to be pleasant and articulate.

I will share this with the staff who I am sure will be very pleased as I know they are working very hard to provide safe, effective and person centred care every time.

Kind regards

Rosemary Lyness

Executive Nurse Director

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