"Sunderland day centre"

About: Medway Maritime Hospital

I have visited Medway over the past four years on numerous occasions as both my husband and I have been treated there for cancer. My last visit was 29 January and i was in for day surgery in the Sunderland day unit. As usual the staff were amazing, my nurse particularly so. She put me at ease throughout the morning even though I was really nervous. The doctors were brilliant, really informative and took their time to explain and listen to my concerns. Staff made me feel relaxed as they talked to me throughout the morning, even when I went to the theatre they were still chatting to me as I went to sleep! I could not have asked for better care on the day and this has been mine and my husbands experience over the last four years when we have both been unwell and have visited many departments throughout the hospital. Thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Medway Maritime Hospital

Thank you for taking the time to tell us about your recent experience with us at the hospital. I am delighted to hear that you received a good continuation of care. It is important that we receive positive feedback to enable us to share best practices across the department. I will ensure that the team view your feedback as it is important that they are aware their hard work and efforts are recognised. I wish you a speeding recovery post surgery, and thank you again for taking the time to share your thoughts. Samantha Goldberg, Associate Director of Operations - Surgery, Anaesthesia & Critical Care 01634 830000, Ext 6718

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story