"The truth about individual care at NorthMid, A&E"

About: North Middlesex Hospital

Really really bad, the staff are so rude for no reason this is a few Doctors and a majority of nurses, I think NHS should question who they are putting into hospitals. I mean if these staff cannot bear their jobs they should resign and stop taking it out for innocent patents that need/ seek help. I wouldn't recommend it at all. One thing that is positive is the cleanliness and the cleaners are so polite. I saw an elderly man left on the side and his gas and air had finished. Pure carelessness and we can't afford for things like this to happen otherwise the NHS are doomed. Do you really think if people weren't ill they would just come to the hospital no, most people have things to do so I feel these staff should just give common respect, I mean the whole rule of treat fellow human how you'd want to be treated I'm absolutely outraged, I will not be attending this hospital again. They should give people anonymous cards to fill out about nhs care you'll see the truth of that hospital.

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Response from North Middlesex Hospital

Many thanks for your comment and sorry to read about your experience. All our staff should be polite and courteous even if they are under pressure because A&E is busy. I am the service manager, please contact me by email on mark.channell@nhs.net if you'd like to discuss your experience in more detail so I can share it with the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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