"Hip Replacement Operation Ward G5"

About: Royal Bolton Hospital

I had a total hip replacement operation on 17th January 2014. From admission to discharge my experience was nothing but positive. I found the staff to be attentive, kind, understanding and professional. Everyone I had contact with explained what they were doing and why. The staff worked as team. The food was good, always warm and tasty. I was impressed with the levels of cleanliness, with every bed in the ward being moved so the floor could be mopped underneath. I had clean bedding every day and the itself was also cleaned. Hand washing and the use of sanitising gel appeared to be second nature to all staff.

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Response from Royal Bolton Hospital

You have highlighted so many different aspects that together make up the patient experience -- and we're really pleased to hear that in your case everything went well. Thank you so much for posting this, others will be very pleased to read your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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