"After my operation...chaos"

About: Medway Maritime Hospital / General surgery

(as the patient),

When I woke up from my op it was like a war zone.

The staff I saw seemed uninterested, they were rude and dismissive. Most of them were hard to understand. Glad when I finally escaped.

Everyone is stressed and nobody cares.

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Responses

Response from Medway Maritime Hospital

Thank you very much for taking the time to provide some feedback relating to your recent experience. I would be very grateful if you could contact me to enable us to have a discussion so that I can obtain some more information relating to your stay. This will enable us to make improvements to ensure that everyone obtains a good patient experience. I look forward to hearing from you. Samantha Goldberg, Associate Director of Operations - Surgery, Anaesthesia & Critical Care 01634 830000, Ext 6718

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