"Walk in chest Xray service"
Posted by Aaron
I had a persistent cough that remained after use of antibiotic, so my doctor gave me a form to take the walk in X-ray service, without appointment, available weekday afternoons. I was very impresssed. I went in on Monday 20th January and joined a reception queue expecting to stand for a long time. But there were enough receptionists to keep the queue moving quickly and it took me only a few minutes to register. I was asked to wait to be called, so sat down and started up my laptop to do some work, expecting to be there for some time. I had hardly had time for the machine to boot up before someone came to direct me to a seat in the imaging corridor (with sweater and shirt removed, ready for action). Only a few minutes later I was called in and then found I had mis-heard the name, but as I was going back to my seat my name was called, and within a few more minutes the Xray had been done and I was walking out. I think the time between walking into the hospital and walking out was less than half an hour. Very impressive. My medical practice, however, did not bother to tell me when they had received the all-clear report. I had to phone and ask, after hearing nothing for over a week. Perhaps the hospital should allow patients to be sent an email message saying the report had been sent to the doctor, so that they know when to phone and enquire about the result. Note: The question on this form asking "which department" does not include X-ray as an option, so I had to choose 'don't know' which was a false answer. You should always include an 'other' option in every list in every questionnaire.