"Caring and respectful attention ..."

About: Royal Derby Hospital

(as the patient),

What I liked

Caring and respectful attention to my needs.

First class care and treatment.

Everything involved carefully explained.

Understanding of my particular situation.

What could be improved

I was told I would be able to have gas to put me to sleep before the procedures for the general anaesthetic but this was dismissed by the anaesthetist. As a result I became very sick & in danger of blacking out as the procedure commenced. However the staff were quick to rectify the situation.

Anything else?

Day case, five hours in and out! brilliant!

Story from NHS Choices

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Response from Royal Derby Hospital

Thank you for your positive comments; we are always pleased to hear about good patient experiences. If you would like to provide more details we would be happy to pass on your comments to the particular department or members of staff who treated you. Please email communications@derbyhospitals.nhs.uk.

J. Roberts, Communications

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