"25 min op"

About: Montagu Hospital

Picked my mum up at 11.30 to take her on a 30 min journey to Mexborough Montagu for her cataract op. We finely got home at 18.50. The op went well and I can't praise the staff enough but there must be a better appointment system to one which gives all patients the same admission time. Most of them like my mum (79) were elderly and to make them sit and wait with no drink or food for over 5 hours wether they are kept informed or not is in my opinion complete madness. The op it's self took 25 mins!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Montagu Hospital

We are sorry to hear that you experienced some delays with our services and would like to reassure you that we will pass on your comments to the relevant department so that they can look at ways of improving this area. There are of course times when departments are very busy and some waiting is necessary, but we will look into these matters to ensure that any room for improvement is made. Thank you.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story