" I was astonished at how beautiful the room was in the MLU"

About: New Cross Hospital / Maternity care

(as the patient),

I arrived at the MLU at 8:30pm one day in January 2014, to be greeted by the lovely members of staff who escorted me through to suite 5 in the birthing centre.

I have never been inside the MLU so I was astonished at how beautiful the room was, so calming and relaxing, the midwives had already started filling the birthing pool.

After a quick check over BP and temp I jumped in the pool. I was in labour for only 50 minutes. The midwives were amazing, I felt like they had all the time in the world for me. My experience was second to none and I would highly recommend new cross MLU to any other mum to be in a heartbeat.

I stayed in hospital until 2pm the next day and in the short time I was there I experienced very above average care from all members of staff. A credit to the hospital. Thank you to everyone who made my experience so pleasant and memorable.

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Response from Jamie Emery, Patient Experience Lead, The Royal Wolverhampton Hospitals NHS Trust

Thank you very much for posting your comments regarding your recent patient experience within our MLU.

I will share your comments with our staff.

May I take this opportunity to congratulate you on the birth of your baby and wish you all well for the future!

Kindest regards

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